custom order guide

how custom orders works

1. fill out the form

submit a custom order form with your inspiration, need-by date, contact information, and all requested details.

2. we review your request

forms are carefully reviewed, and we’ll contact you by text message if we have any questions about your design, comments, or deadline.

3. receive your quote

once your request has been reviewed, you’ll receive a custom quote based on your design, materials, details, and deadline.

4. pay your deposit

your order is not confirmed until your invoice has been paid in full. the sooner payment is completed, the sooner your order can be added to our production schedule.

5. production begins

after payment, we’ll purchase the necessary materials and begin creating your order.

6. your order ships

turnaround times to ship are around 3-6 weeks depending on workload. once shipped, delivery usually takes approximately 3–5 business days.